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What happens during the introductory call?

During the introductory call, we will take time to address each of your questions and concerns and begin learning more about your home and its needs. 

You can learn more about the introductory call, by reading full article about it, here.

Do I need to prepare anything?

Nope - if you filled out a form, there is nothing you need to bring in advance of the call. We do encourage those interested in renting out their home to look at our learning hub to learn more. 

You can learn more about the introductory call, by reading full article about it, here.

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What is a rental analysis?

A rental analysis will help determine how much a competitive rent price for the area would be. Things to consider when conducting a rental analysis is what condition the home is in, what is in the local area, or if there are any amenities, such as a pool, that would make the rent higher. 

What goes into the final rental price?

When a rental price is calculated, we look at other rental pricing within the area of the same size. We also consider the condition the home is in, where it is location, and any amenities that may be of interest to potential renters, such as a pool. 

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How can I prepare for the on-site consultation?

There is nothing you need to prepare in advance of the on-site consultation, but it can be helpful to make a mental list of any known repairs or maintenance concerns. You can also note any questions you may have that were not covered during the introductory call, and ask them during the consultation. 

Is there anything I should make note of to bring up during the consultation?

Yes! If there are any known maintenance concerns or repairs that will need to happen prior to renting out the home, this is something to share during the consultation.

You can also make note of any outstanding questions you have that were not answered during the introductory call. 

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What happens once the agreement is signed?

Now that the agreement is signed, we are prepared to begin helping you make any repairs or addressing any maintenance concerns! We will also begin marketing the property if you have moved out, and are ready for the tenant. 

What if I change my mind?

Because we are dedicated to helping you make the best choice for you and property, if you are unhappy with renting out your property within the first 90 days, we will return all management fees, no cost to you. 

We believe that by being transparent throughout this process, and treating your property like our own, you will be pleased with our services and have your full confidence. 

Check out some helpful content from our learning hub, below:

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How soon can tenant placement happen?

How soon a tenant is placed can be dependent on a few different factors. If the property needs renovations or a lot of work to get it up-to-date, this can take longer. However, once the property is ready to rent out, we average 10 days before the property is rented.

This an incredibly fast time-frame, and we credit this quick turnaround to our robust leasing program and highly experienced leasing team.

To learn more, visit our blog, here.

How much can I rent out my house for?

How much a house can be rented out for can vary greatly by location, how big the property or home is, how many bedrooms or bathrooms there are, and more. If you are interested in learning more about how much your home can be rented out for, please fill out the form for a free rental analysis, here.

To learn more, read our full article, here.

Can I do my own maintenance, or choose the maintenance company?

As a general rule of thumb, we address maintenance issues through our own list of specific, trusted vendors. This allows maintenance concerns to be addressed quickly and professionally.

In some cases, we do allow a client to select a specific vendor if they want, but going with our trusted, in-house list has proven to be the quickest, highest quality and most efficient way to maintain a property and resolve issues quickly.

To learn more about this topic, visit our blog, here.

I'm doing this for someone else - how should I proceed?

We work with many properties that are being leased out by family members, or by several other people, for someone else. It is necessary to have the individual who owns the house either sign and agree to rent it out, or for the individual who has power of attorney to be involved.

It is often the best to go through one point person who then relays messages back to the group and then communicates their final decisions, rather than discuss all opportunities as a group.

Are there any up-front costs?

No, there are no up-front costs! We don’t start charging until there is a tenant placed at the property.

For any additional information about costs, please visit our pricing page, here.

How do I get started?

You can get started by calling us at (805) 267-1158 or filling out our contact form, here. If you’ve already contacted us, we will get back to you within one hour during regular business hours on weekdays.

How much does everything cost?

There are no up-front costs, and we don’t start charging until a tenant has been placed in the property.

To learn more about cost, visit our pricing page, here.

How soon should I get started?

Right away! As soon as you know that you are interested in renting out your property, the process can begin. Because we don’t start charging until a tenant is placed, ensuring everything is taken care of ahead of time will not incur any additional costs.  

Do I get to choose the tenants?

All adult applicants are screened for credit, criminal background and evictions. All income is verified. We also get references from previous landlords.
Our low eviction rate is a testament to how thoroughly a tenant is screened. Once we have an application that is qualified; we will share all the pertinent facts about them in accordance with all Fair Housing Laws.

What is the maintenance coordination fee?

The maintenance coordination fee is a 10% fee that is only charged in the Full Service program. The 10% fee is based off of the vendor’s invoice total, rather than being charged as an ongoing, monthly fee. This invoice is included with your monthly statement, so you know the amount, and context, of the charge.