If you lose power in your property, please contact your utility provider before you make a repair request. There may be a problem with your account or a localized problem may be causing the outage (construction, weather, etc.).
If your water heater isn't working properly, you won't have hot water access. Check the settings on your tank to troubleshoot the problem. If you do make any changes yourself, please wait 15 to 20 minutes before testing the water temperature again.